Tuesday, December 19, 2006

Comcast video

This morning two Comcast technicians came over to look at the problem that we were having with the new cable video install.  It turns out the problem was that when we had our cable modem installed, the installer put a filter on our line.  This was causing the CableCards and the Motorola DVR to not be able to get the channel list.

Once the filter was removed, everything worked.

No comments:

Post a Comment